Water District Five of Wards Three and Eight

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Mallard Junction - East and Southeast of Lake Charles

Water Glass Overflowing PhotoOffice Hours - 7:00 am to 3:30 pm (Monday - Thursday) Drop box available 24/7.
For business and emergencies call (337) 721-3754

BILLING POLICY

  • Payment must be received by the first Tuesday of each  month. A 10% late fee is added to all payments received after the first Tuesday.
  • No personal checks are accepted on delinquent accounts which is after the 1st Tuesday of the month.
  • Only cash, money orders or debit/card payments are accepted to avoid disconnection of service.
  • If the account is not current before the second Tuesday of the month, a $30.00 fee is added and services are subject to to disconnect.
  • Due dates are subject to change; please refer to payment stub for actual dates.
  • Check your meter reading before calling for a re-read to avoid $15.00 service charge.
  • Failure to receive a bill does not exempt you from monthly payment, late charges, additional fees or disconnection.
  • Any return for NSF will be $25.00 per item and results in disconnection of services.

METER LOCKS

It is a violation of Louisiana Law to cut meter locks or otherwise tamper with meters. Violators will be fined and prosecuted.