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Expand/Contract Questions and Answers

  • Change pickup library for holds

  • Change address, phone number or email address

  • Printing/Scanning/Faxing Services

  • Registering online for a library card

  • Proctored Exams

  • Maximum fine for items

  • Limit on the number of holds

  • My Library card expired! Now what?

  • Do you have computers I can use? What other services do you provide?

  • I need a card! I need to renew books. What's a PIN#?

  • I want to donate a book in someone's honor.

  • I paid for an item, but I've found it. I need a refund.

  • I replaced my Library card or email address. What resources are affected?

  • How do I use my device with the Library Resources?

  • Weeding the library collection

  • Printed receipt replaces date due sticker

  • Barcode placement on library materials

  • Do you do any litter outreach in local schools?

  • What is the CalcaShout and S.N.A.P. Emergency Alert Program?

  • When will it be used?

  • Do I have to register for this new system?

  • Will I still get emergency notifications if I don't sign up?

  • Is this new system free?

  • How do I register for CalcaShout and S.N.A.P. alerts?

  • I tried to sign up, but got a message, "User name already in use." What do I do?

  • I tried to sign up but cannot log into the system. What do I do?

  • I forgot my password. What do I do?

  • I forgot my user selected question to retrieve my password. Now what do I do?

  • What if my phone number or email address changes?

  • Will be contact information be shared with others?

  • Do I really have to acknowledge the alert?

  • What types of alerts will I receive?

  • What is the Automated Severe Weather Alert?

  • How do I "Opt In" for the Automated Severe weather feature?

  • Will my personal information be kept private?

  • Why does the Parish need mechanical sewer plant inspections?

  • What will the inspectors be looking for?

  • Can a homeowner repair their own on-site mechanical sewer system?

  • Can individuals schedule mechanical sewer system inspections with the Police Jury?

  • Can a homeowner submit documentation to the Calcasieu Parish Police Jury indicating that their system is working?

  • Where can I purchase or view the Code books?

  • Can I schedule an appointment with the Plans Examiner prior to submitting building plans for review?

  • What is the purpose of having my building plans reviewed?

  • What is a building code?

  • Am I required to show my electrical panel box on my building plans?

  • What is required for emergency escape and rescue openings in bedrooms?

  • Do Pre-Fab trusses have to be engineered?

  • How long will the building plan review process take?

  • How many sets of plans are required for the Building Permit Plan Review process?

  • How to protect my family and pets from coyotes?

  • Can I get H1N1 (Swine flu) from eating pork?

  • Can I get the flu from tap water or swimming pools?

  • Why isn't the H1N1 vaccine recommended for people over age 65?

  • Do I need to wear a facial mask if I'm around a lot of people?

  • Who are the groups at the highest risk?

  • Where did H1N1 originally begin?

  • What’s the difference between an epidemic and a pandemic?

  • How long is someone infectious?

  • If I get a regular flu shot, am I protected?

  • Am I safe if I stay away from pigs?

  • What does H1N1 stand for?

  • What's the difference between H1N1 flu and regular seasonal flu?

  • What is a Continued Custody Hearing?

  • What is an Arraignment Hearing?

  • Can the detained juvenile make phone calls?

  • What is an Intake Hearing?

  • What is a Diversion Program?

  • What is a Final Dispositional Hearing?

  • Can the detained juvenile receive visitors?

  • Where can I find information on snakes?

  • If I am approved for funding, when should I expect to receive funds for my home?

  • Will I get a lump sum to pay for the project?

  • Is this a grant or a loan?

  • When must I pay my 25% match?

  • Do I have to pay anything now?

  • What if I change my mind and decide not to participate?

  • Did I have to be the homeowner at the time of Hurricane Ike?

  • Will I owe taxes on funding for mitigation projects?

  • Do I have to have flood insurance to participate?

  • How high must I elevate my home?

  • What is the distance requirement from churches, schools, libraries and playgrounds for those business establishments wishing to sell alcoholic beverages?

  • Does Calcasieu Parish have an open container law?

  • What age must a person be to buy alcoholic beverages?

  • Can a minor working in a convenience store sell alcoholic beverages?

  • How old must a person be to apply for an alcoholic beverage permit?

  • What is Tether?

  • Where can I get sandbags?

  • How long is a building permit good for?

  • How much of Calcasieu Parish's roads are paved?

  • How many plants and trees are planted at Prien Lake Park?

  • How many vehicles travel on Interstate 10 through Calcasieu Parish daily?

  • How many cigarette butts are thrown out each year?

  • What do I do if I have a problem with my registration and cannot figure it out?

  • Can I register more than one address?

  • If I am registered for alerts from two jurisdictions, will I get two messages?

  • What is Everbridge?

  • How Does Litter Affect Me?

  • Why do People Litter?

  • What is Litter?

  • I want to adopt a pet from the shelter, but am I sure I am ready to take on the responsibility?

  • How Can We Keep Mosquito Growth Down?

  • How Can We Keep Mosquito Growth Down?

  • Why Do Mosquitoes bite us?

  • Mosquitoes 101

  • What do I do if I lost my pet?

  • Where are the dogs and cats held in the shelter?

  • How do I help control the pet population?

  • What is the Difference Between a Police Jury and a City Council?

  • How was Calcasieu Parish Formed?

  • What is a Police Jury?

  • Is there a leash law on cats? I don't want my neighbor's cats on my property.

  • My neighbor's chickens are destroying my garden. Is there anything that can be done outside the city?

  • Is there a service to get my pet spayed for a reduced cost?

  • How can I get a copy of a program on C-GOV?

  • Can C-GOV air my program?

  • Can I pick up my check?

  • Who should I contact regarding a late invoice?

  • What are the Parish's guidelines for purchasing or leasing goods and services?

  • How can I get a copy of bid tabs?

  • How do I become a vendor for the Parish?

  • When and why are W-9 Forms necessary?

  • How do I change my vendor information?

  • Why did I receive a 1099?

  • When will my invoice be paid?

  • You sprayed last week, why do I still have mosquitoes?

  • Will the truck spray down my driveway and go around my house?

  • How can the spray be effective when the truck is traveling so fast while spraying down my street?

  • The spray truck was spraying in my area last night, why did he miss my street (or driveway)?

  • Why doesn’t mosquito control promote bats and purple martins for controlling mosquitoes?

  • I have a mosquito problem. When is my area scheduled to be sprayed?

  • What can I do about stray cats destroying my landscaping?